The Mark of a Job Well Done

I guess every profession is different.For up 'n comingfunction of your ability to multiply your successes.I
bands, maybe it's playing a sold out show two nightslearned this from my mentor when I first got into
in a row.For new authors, maybe it's topping thethe speaking business."Every speech should be
New York Time Bestseller List.For fashion designers,replaced by three others," Shep said.In other words,
maybe it's having their dress worn by Jessicaif you can book three new speeches for every one
Simpson on the red carpet.As a professional speaker,speech you give, your calendar will always be
I've often wondered what the mark of a job wellfilled.This brings me to the best speech I ever gave
done was in my industry:Receiving standing ovations?in my life.No standing ovation. No life changing
Commanding high fees?audience testimonials. Not much in product sales. Hell,
Selling thousands of dollars in books?I didn't even get paid for the speech! It was a
Addressing huge audiences?Maybe. And I admit, allfreebie!But I did book 14 speeches from inquiring
of those things used to sound great to me. But overaudience members within the next four
the years I've come to learn that there are manymonths.Unbelievable. Yet another job well done!LET
other indicators of success.Same Time Next YearME ASK YA THIS...
At my first NSA convention, someone reminded me,Are you sustaining yourself by multiplying your
"Your goal is not to get a standing ovation; your goalsuccess?Make Your Mark
is to be invited back next year."Great example: twoSuccess looks different for everybody: it depends
days after hosting a breakout session with one ofon your profession, your unique values and your
my association clients, the president called me andgoals. But it won't come your way unless you know
said, "Scott, I just wanted to tell you how much ourexactly what it looks like first. So, here's my
members loved your workshop on approachability! Insuggestion:1) Create your own list called The Mark of
fact, because it was one of the highest rateda Job Well Done. Ask yourself, "If everything went
sessions of the conference, we'd like to invite youperfectly, what would that look like?"2) Consider 3-5
back to deliver the keynote at next year'sattainable success measures.3) Make it your goal to
conference!"Nice. Not just, "Hey, great speech.achieve at least one in every single project.Ultimately,
Thanks." But rather, "Wow, that was awesome! Canremember that your version of mark of a job well
you come back and do that again next year?"LET MEdone will probably change over time. Me, I've only
ASK YA THIS...been in this business about four years. But I've
How much of your business is repeatstarted to realize that while audience testimonials,
business?Positive Feedbackrepeat clients and referral business have always been
But then there's the audience (i.e., your fans.) Let'smeasures of my own success, there IS one common
face it: the mark of a job well done also pertains todenominator all of us can agree on: making a
the feedback you receive from them. Since they dodifference.A few months ago I gave a speech at an
pay the bills.I remember getting an email once from aemployment conference. Many of the audience
man who was in the audience of one of my personalmembers had physical or mental disabilities, some of
branding programs. He was a successfulwhich had lost the ability to speak. After my speech
entrepreneur, known extremely well throughout thewas over, a man from the front row whose badge
business community. In fact, I was kind of surprisedread, "Hurricane Mike," came right up to me a with a
to hear from him."Scott," he wrote, "Your speechhuge smile on his face. And even though he could
changed my life. I am serious. You got me thinking inbarely put the words together to articulate his point,
whole new ways."Wow! Coming from him; thathe placed his hand on my nametag and said, "It's not
meant a lot to me. Another job well done!LET MEthe nametag; it's the heart behind it."What's your
ASK YA THIS...mark of a job well done?© 2006 All Rights
Are you just serving, or truly impacting/changingReserved.Scott Ginsberg, aka "The Nametag Guy," is
blowing away your clients?How's Your Calendarthe author of three books and a professional speaker
Looking?who helps people maximize approachability, become
Still, aside from customer testimonials and gushingunforgettable and make a name for themselves.
clients, there's also the mark of a job well donee as a