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The Mark of a Job Well Done

I guess every profession is different.For your ability to multiply your successes.I
up 'n coming bands, maybe it's playing a learned this from my mentor when I first
sold out show two nights in a row.For new got into the speaking business."Every
authors, maybe it's topping the New York speech should be replaced by three
Time Bestseller List.For fashion others," Shep said.In other words, if you
designers, maybe it's having their dress can book three new speeches for every one
worn by Jessica Simpson on the red speech you give, your calendar will
carpet.As a professional speaker, I've always be filled.This brings me to the
often wondered what the mark of a job best speech I ever gave in my life.No
well done was in my industry:Receiving standing ovation. No life changing
standing ovations? audience testimonials. Not much in
Commanding high fees? product sales. Hell, I didn't even get
Selling thousands of dollars in books? paid for the speech! It was a
Addressing huge audiences?Maybe. And I freebie!But I did book 14 speeches from
admit, all of those things used to sound inquiring audience members within the
great to me. But over the years I've next four months.Unbelievable. Yet
come to learn that there are many other another job well done!LET ME ASK YA
indicators of success.Same Time Next Year THIS...
Are you sustaining yourself by
At my first NSA convention, someone multiplying your success?Make Your Mark
reminded me, "Your goal is not to get a Success looks different for everybody:
standing ovation; your goal is to be it depends on your profession, your
invited back next year."Great example: unique values and your goals. But it
two days after hosting a breakout session won't come your way unless you know
with one of my association clients, the exactly what it looks like first. So,
president called me and said, "Scott, I here's my suggestion:1) Create your own
just wanted to tell you how much our list called The Mark of a Job Well Done.
members loved your workshop on Ask yourself, "If everything went
approachability! In fact, because it was perfectly, what would that look like?"2)
one of the highest rated sessions of the Consider 3-5 attainable success
conference, we'd like to invite you back measures.3) Make it your goal to achieve
to deliver the keynote at next year's at least one in every single
conference!"Nice. Not just, "Hey, great project.Ultimately, remember that your
speech. Thanks." But rather, "Wow, that version of mark of a job well done will
was awesome! Can you come back and do probably change over time. Me, I've only
that again next year?"LET ME ASK YA been in this business about four years.
THIS... But I've started to realize that while
How much of your business is repeat audience testimonials, repeat clients and
business?Positive Feedback referral business have always been
But then there's the audience (i.e., measures of my own success, there IS one
your fans.) Let's face it: the mark of a common denominator all of us can agree
job well done also pertains to the on: making a difference.A few months ago
feedback you receive from them. Since I gave a speech at an employment
they do pay the bills.I remember getting conference. Many of the audience members
an email once from a man who was in the had physical or mental disabilities, some
audience of one of my personal branding of which had lost the ability to speak.
programs. He was a successful After my speech was over, a man from the
entrepreneur, known extremely well front row whose badge read, "Hurricane
throughout the business community. In Mike," came right up to me a with a huge
fact, I was kind of surprised to hear smile on his face. And even though he
from him."Scott," he wrote, "Your speech could barely put the words together to
changed my life. I am serious. You got articulate his point, he placed his hand
me thinking in whole new ways."Wow! on my nametag and said, "It's not the
Coming from him; that meant a lot to me. nametag; it's the heart behind it."What's
Another job well done!LET ME ASK YA your mark of a job well done?© 2006 All
THIS... Rights Reserved.Scott Ginsberg, aka "The
Are you just serving, or truly impacting Nametag Guy," is the author of three
changing/blowing away your clients?How's books and a professional speaker who
Your Calendar Looking? helps people maximize approachability,
Still, aside from customer testimonials become unforgettable and make a name for
and gushing clients, there's also the themselves.
mark of a job well donee as a function of




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