Learning difficulties & web accessibility

Accessibility is about making it as easy as possible for"Someone who has a physical or mental impairment
all members of society to fully take part in thatwhich has an effect on his or her ability to carry out
society. It is about removing barriers. It is aboutnormal day-to-day activities."
inclusion and empowerment. It is about creating thePeople with learning difficulties have received a
sort of world that we all want to live in - a messageparticularly raw deal (it's estimated that some 2 million
that should resonate with us all.people in the UK have learning difficulties). This
Where the UK government standsaudience group is even mentioned specifically in the
This year, the UK government gave "a clearCode of Practice:
commitment to ensuring that all government- "5.22 - In many cases, a service provider will need
websites and online services present no barriers toto consider providing auxiliary aids or services to
use for those with disabilities" (source: the UK). It hasimprove communication with people with learning
also promised "a renewed focus on the use ofdisabilities."
e-inclusion as a route to social inclusion" (source: of- "5.28 - For example, a customer with a learning
the Deputy Prime Minister).disability may be able to access a service by the
Where are we now?provision of documents in large, clear print and plain
Accessibility's profile within the Internet industry haslanguage or by the use of colour coding and
never been higher, which is a good thing for all thoseillustrations."
people who have benefited from the improvementsSome advice
that have been made to a large number of websites.Webcredible's analysis of usability testing sessions
Unfortunately, most people's understanding ofinvolving participants with learning difficulties has led
accessibility relates exclusively to visually-impairedto our suggesting these guidelines when designing for
users - to the point, in fact, where these two termsthese users:
are often used interchangeably.- Your website should behave as consistently as
Well, it's time that we all realised that there are otherpossible, and have a consistent appearance
groups of users out there who need - and deserve -look-and-feel (e.g. all links and buttons should look and
support.behave in the same way)
Where should we be?- Avoid using words in their non-literal sense (e.g. "it's
The Code of Practice for part III of the Disabilityraining cats and dogs")
Discrimination Act defines a disabled person as:- Avoid using abstractions (e.g.